YANCHEN

ORDER GUIDE

ORDER GUIDE

Q:What Is Your Shipping Method
A: 1. Express Ship (UPS,Fedex,DHL,TNT,etc); 2. By Air; 3. By Sea . If you need to ship your way, please contact us.
Q:What Is Your Delivery Lead Time?
A: For samples, it will take generally around 10 to 15 days depends on the designs; For small orders, it will take around 15 to 20 days to produce and make delivery; For bulk large orders, it will need around 30 to 60 days depends on the quantity you order. If you are still not clear about delivery date, please contact us.
Q:What Is Your Quality Guarantee?
A: (1)If your order arrived and there is quality problems,please contact us within 1 week and we will either exchange or repair for you and we will pay for the freight cost; (2)If you have defective items during your sales,we will do free repair for you within 1 year from your purchase date and your company need to pay for the freight cost only
Q:What Kind of Payments Do You Accept?
A: (1) Bank Transfer; (2)Western Union/Money Gram; (3) Paypal, for small orders and sample orders only; (4)Cash if you would like to directly pay us cash.
Q:What Is Your MOQ?
A: We supply silver jewelry and brass jewelry mainly and some other kinds of jewelry as well. MOQ for silver jewelry is 50pc per design; MOQ for brass jewelry is 120pcs per design; MOQ for other jewelry is discussed and based on different items. For any business request, please contact us and discuss your need. We will do our best to offer you the solution.
Q:How To Get A Sample?
A: Please contact us and tell us your need. If you want to get a sample please show us the item code , we will charge you the sample cost and freight cost. Generally we ship with Express(Fedex,UPS,DHL,etc) only for samples.Please note we only accept sample orders for those who would like to order in bulk.
Skype ID : james.mxq